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* AMA-RAND, 20143<ref name="pmid28083306">{{cite journal| author=Friedberg MW, Chen PG, Van Busum KR, Aunon F, Pham C, Caloyeras J et al.| title=Factors Affecting Physician Professional Satisfaction and Their Implications for Patient Care, Health Systems, and Health Policy. | journal=Rand Health Q | year= 2014 | volume= 3 | issue= 4 | pages= 1 | pmid=28083306 | doi= | pmc=5051918 | url=https://www.ncbi.nlm.nih.gov/entrez/eutils/elink.fcgi?dbfrom=pubmed&tool=sumsearch.org/cite&retmode=ref&cmd=prlinks&id=28083306  }} </ref><ref>Friedberg, Mark W., Peggy G. Chen, Kristin R. Van Busum, Frances Aunon, Chau Pham, John Caloyeras, Soeren Mattke, Emma Pitchforth, Denise D Ingram Quigley, Robert H. Brook, F. Jay Crosson and Michael Tutty. Factors Affecting Physician Professional Satisfaction and Their Implications for Patient Care, Health Systems, and Health Policy. Santa Monica, CA: RAND Corporation, 2013. https://www.rand.org/pubs/research_reports/RR439.html. Also available in print form.</ref>
* AMA-RAND, 20143<ref name="pmid28083306">{{cite journal| author=Friedberg MW, Chen PG, Van Busum KR, Aunon F, Pham C, Caloyeras J et al.| title=Factors Affecting Physician Professional Satisfaction and Their Implications for Patient Care, Health Systems, and Health Policy. | journal=Rand Health Q | year= 2014 | volume= 3 | issue= 4 | pages= 1 | pmid=28083306 | doi= | pmc=5051918 | url=https://www.ncbi.nlm.nih.gov/entrez/eutils/elink.fcgi?dbfrom=pubmed&tool=sumsearch.org/cite&retmode=ref&cmd=prlinks&id=28083306  }} </ref><ref>Friedberg, Mark W., Peggy G. Chen, Kristin R. Van Busum, Frances Aunon, Chau Pham, John Caloyeras, Soeren Mattke, Emma Pitchforth, Denise D Ingram Quigley, Robert H. Brook, F. Jay Crosson and Michael Tutty. Factors Affecting Physician Professional Satisfaction and Their Implications for Patient Care, Health Systems, and Health Policy. Santa Monica, CA: RAND Corporation, 2013. https://www.rand.org/pubs/research_reports/RR439.html. Also available in print form.</ref>
* California community clinics and health centers, 2016<ref name="pmid27326549">{{cite journal| author=Friedberg MW, Rodriguez HP, Martsolf GR, Edelen MO, Vargas Bustamante A| title=Measuring Workplace Climate in Community Clinics and Health Centers. | journal=Med Care | year= 2016 | volume= 54 | issue= 10 | pages= 944-9 | pmid=27326549 | doi=10.1097/MLR.0000000000000585 | pmc= | url=https://www.ncbi.nlm.nih.gov/entrez/eutils/elink.fcgi?dbfrom=pubmed&tool=sumsearch.org/cite&retmode=ref&cmd=prlinks&id=27326549  }} </ref>
* California community clinics and health centers, 2016<ref name="pmid27326549">{{cite journal| author=Friedberg MW, Rodriguez HP, Martsolf GR, Edelen MO, Vargas Bustamante A| title=Measuring Workplace Climate in Community Clinics and Health Centers. | journal=Med Care | year= 2016 | volume= 54 | issue= 10 | pages= 944-9 | pmid=27326549 | doi=10.1097/MLR.0000000000000585 | pmc= | url=https://www.ncbi.nlm.nih.gov/entrez/eutils/elink.fcgi?dbfrom=pubmed&tool=sumsearch.org/cite&retmode=ref&cmd=prlinks&id=27326549  }} </ref>
* Multi-state PCMH study, 2012<ref name="pmid22232143">{{cite journal| author=Lewis SE, Nocon RS, Tang H, Park SY, Vable AM, Casalino LP et al.| title=Patient-centered medical home characteristics and staff morale in safety net clinics. | journal=Arch Intern Med | year= 2012 | volume= 172 | issue= 1 | pages= 23-31 | pmid=22232143 | doi=10.1001/archinternmed.2011.580 | pmc=3752653 | url=https://www.ncbi.nlm.nih.gov/entrez/eutils/elink.fcgi?dbfrom=pubmed&tool=sumsearch.org/cite&retmode=ref&cmd=prlinks&id=22232143  }} </ref><ref name="pmid25024241">{{cite journal| author=Alidina S, Rosenthal MB, Schneider EC, Singer SJ, Friedberg MW| title=Practice environments and job satisfaction in patient-centered medical homes. | journal=Ann Fam Med | year= 2014 | volume= 12 | issue= 4 | pages= 331-7 | pmid=25024241 | doi=10.1370/afm.1662 | pmc=4096470 | url=https://www.ncbi.nlm.nih.gov/entrez/eutils/elink.fcgi?dbfrom=pubmed&tool=sumsearch.org/cite&retmode=ref&cmd=prlinks&id=25024241  }} </ref>
* Multi-state PCMH study, 2012<ref name="pmid22232143">{{cite journal| author=Lewis SE, Nocon RS, Tang H, Park SY, Vable AM, Casalino LP et al.| title=Patient-centered medical home characteristics and staff morale in safety net clinics. | journal=Arch Intern Med | year= 2012 | volume= 172 | issue= 1 | pages= 23-31 | pmid=22232143 | doi=10.1001/archinternmed.2011.580 | pmc=3752653 | url=https://www.ncbi.nlm.nih.gov/entrez/eutils/elink.fcgi?dbfrom=pubmed&tool=sumsearch.org/cite&retmode=ref&cmd=prlinks&id=22232143  }} </ref><ref name="pmid25024241">{{cite journal| author=Alidina S, Rosenthal MB, Schneider EC, Singer SJ, Friedberg MW| title=Practice environments and job satisfaction in patient-centered medical homes. | journal=Ann Fam Med | year= 2014 | volume= 12 | issue= 4 | pages= 331-7 | pmid=25024241 | doi=10.1370/afm.1662 | pmc=4096470 | url=https://www.ncbi.nlm.nih.gov/entrez/eutils/elink.fcgi?dbfrom=pubmed&tool=sumsearch.org/cite&retmode=ref&cmd=prlinks&id=25024241  }} </ref>. Used questions from the ACP-MEMO study
*SGIM Worklife and Wellness, 2016<ref name="pmid27138425">{{cite journal| author=Linzer M, Poplau S, Babbott S, Collins T, Guzman-Corrales L, Menk J et al.| title=Worklife and Wellness in Academic General Internal Medicine: Results from a National Survey. | journal=J Gen Intern Med | year= 2016 | volume= 31 | issue= 9 | pages= 1004-10 | pmid=27138425 | doi=10.1007/s11606-016-3720-4 | pmc=4978678 | url=https://www.ncbi.nlm.nih.gov/entrez/eutils/elink.fcgi?dbfrom=pubmed&tool=sumsearch.org/cite&retmode=ref&cmd=prlinks&id=27138425  }} </ref>
*SGIM Worklife and Wellness, 2016<ref name="pmid27138425">{{cite journal| author=Linzer M, Poplau S, Babbott S, Collins T, Guzman-Corrales L, Menk J et al.| title=Worklife and Wellness in Academic General Internal Medicine: Results from a National Survey. | journal=J Gen Intern Med | year= 2016 | volume= 31 | issue= 9 | pages= 1004-10 | pmid=27138425 | doi=10.1007/s11606-016-3720-4 | pmc=4978678 | url=https://www.ncbi.nlm.nih.gov/entrez/eutils/elink.fcgi?dbfrom=pubmed&tool=sumsearch.org/cite&retmode=ref&cmd=prlinks&id=27138425  }} </ref>


Revision as of 16:09, 25 June 2017

Editor-In-Chief: C. Michael Gibson, M.S., M.D. [1]Robert G. Badgett, M.D.[2]

Job satisfaction is "personal satisfaction relative to the work situation".[1] About 71% of Americans are satisfied with their jobs.[2]

Companies with with high job satisfaction have higher earnings.[3]

Physicians

Measuring physician satisfaction

The SGIM Career Satisfaction Study Group (CSSG) has used literature review and focus groups to develop[4] and refine[5] the Physician Worklife Survey to measure satisfaction and its antecedents. Its scales are:

  • Autonomy
  • Relationships with colleagues
  • Patient care issues (originally labeled relationships with patients)
  • Relationships with staff
  • Personal time
  • Relationships with patients (originally labelled 'intrinsic')
  • Community
  • Pay
  • Administration
  • Resources

Other surveys have been developed.[6][7][8]

Key factors contributing to well-being have been isolated using factor analysis.[5]

Studies of physician satisfaction

Several multisite studies have measured job satisfaction:

  • ACP-MEMO (Minimizing Error, Maximizing Outcome)[9][10]
  • AMA-RAND, 20143[11][12]
  • California community clinics and health centers, 2016[13]
  • Multi-state PCMH study, 2012[14][15]. Used questions from the ACP-MEMO study
  • SGIM Worklife and Wellness, 2016[16]

References

  1. ↑ Anonymous (2024), Leadership (English). Medical Subject Headings. U.S. National Library of Medicine.
  2. ↑ American Psychological Association. 2015 Work and Well-Being Survey
  3. ↑ Harter J, Schmidt F, Hayes T. Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: a meta-analysis. J Appl Psychol. 2002;87:268–279. doi:10.1037//0021-9010.87.2.268
  4. ↑ Konrad TR, Williams ES, Linzer M, McMurray J, Pathman DE, Gerrity M; et al. (1999). "Measuring physician job satisfaction in a changing workplace and a challenging environment. SGIM Career Satisfaction Study Group. Society of General Internal Medicine". Med Care. 37 (11): 1174–82. PMID 10549620.
  5. ↑ 5.0 5.1 Williams ES, Konrad TR, Linzer M, McMurray J, Pathman DE, Gerrity M; et al. (1999). "Refining the measurement of physician job satisfaction: results from the Physician Worklife Survey. SGIM Career Satisfaction Study Group. Society of General Internal Medicine". Med Care. 37 (11): 1140–54. PMID 10549616.
  6. ↑ Lichtenstein R (1984). "Measuring the job satisfaction of physicians in organized settings". Med Care. 22 (1): 56–68. PMID 6694460.
  7. ↑ Stamps PL, Piedmont EB, Slavitt DB, Haase AM (1978). "Measurement of work satisfaction among health professionals". Med Care. 16 (4): 337–52. PMID 651399.
  8. ↑ Lloyd S, Streiner D, Hahn E, Shannon S (1994). "Development of the emergency physician job satisfaction measurement instrument". Am J Emerg Med. 12 (1): 1–10. PMID 8285952.
  9. ↑ Linzer M, Manwell LB, Williams ES, Bobula JA, Brown RL, Varkey AB; et al. (2009). "Working conditions in primary care: physician reactions and care quality". Ann Intern Med. 151 (1): 28–36, W6–9. PMID 19581644.
  10. ↑ Williams ES, Manwell LB, Konrad TR, Linzer M (2007). "The relationship of organizational culture, stress, satisfaction, and burnout with physician-reported error and suboptimal patient care: results from the MEMO study". Health Care Manage Rev. 32 (3): 203–12. doi:10.1097/01.HMR.0000281626.28363.59. PMID 17666991.
  11. ↑ Friedberg MW, Chen PG, Van Busum KR, Aunon F, Pham C, Caloyeras J; et al. (2014). "Factors Affecting Physician Professional Satisfaction and Their Implications for Patient Care, Health Systems, and Health Policy". Rand Health Q. 3 (4): 1. PMC 5051918. PMID 28083306.
  12. ↑ Friedberg, Mark W., Peggy G. Chen, Kristin R. Van Busum, Frances Aunon, Chau Pham, John Caloyeras, Soeren Mattke, Emma Pitchforth, Denise D Ingram Quigley, Robert H. Brook, F. Jay Crosson and Michael Tutty. Factors Affecting Physician Professional Satisfaction and Their Implications for Patient Care, Health Systems, and Health Policy. Santa Monica, CA: RAND Corporation, 2013. https://www.rand.org/pubs/research_reports/RR439.html. Also available in print form.
  13. ↑ Friedberg MW, Rodriguez HP, Martsolf GR, Edelen MO, Vargas Bustamante A (2016). "Measuring Workplace Climate in Community Clinics and Health Centers". Med Care. 54 (10): 944–9. doi:10.1097/MLR.0000000000000585. PMID 27326549.
  14. ↑ Lewis SE, Nocon RS, Tang H, Park SY, Vable AM, Casalino LP; et al. (2012). "Patient-centered medical home characteristics and staff morale in safety net clinics". Arch Intern Med. 172 (1): 23–31. doi:10.1001/archinternmed.2011.580. PMC 3752653. PMID 22232143.
  15. ↑ Alidina S, Rosenthal MB, Schneider EC, Singer SJ, Friedberg MW (2014). "Practice environments and job satisfaction in patient-centered medical homes". Ann Fam Med. 12 (4): 331–7. doi:10.1370/afm.1662. PMC 4096470. PMID 25024241.
  16. ↑ Linzer M, Poplau S, Babbott S, Collins T, Guzman-Corrales L, Menk J; et al. (2016). "Worklife and Wellness in Academic General Internal Medicine: Results from a National Survey". J Gen Intern Med. 31 (9): 1004–10. doi:10.1007/s11606-016-3720-4. PMC 4978678. PMID 27138425.

See also


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