Companies with with high job satisfaction have higher earnings.
Measuring physician satisfaction
The SGIM Career Satisfaction Study Group (CSSG) has used literature review and focus groups to develop and refine the Physician Worklife Survey to measure satisfaction and its antecedents. Its scales are:
- Relationships with colleagues
- Patient care issues (originally labeled relationships with patients)
- Relationships with staff
- Personal time
- Relationships with patients (originally labelled 'intrinsic')
- AAFP TransforMED PCMH National Demonstration Project.
Studies of physician satisfaction
Several multisite studies have measured job satisfaction:
- ACP-MEMO (Minimizing Error, Maximizing Outcome)
- AMA-RAND, 20143
- California community clinics and health centers, 2016
- Multi-state Commonwealth PCMH study, 2012. Included questions from the ACP-MEMO study
- SGIM Worklife and Wellness, 2016
- Anonymous (2020), Leadership (English). Medical Subject Headings. U.S. National Library of Medicine.
- American Psychological Association. 2015 Work and Well-Being Survey
- Harter J, Schmidt F, Hayes T. Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: a meta-analysis. J Appl Psychol. 2002;87:268–279. doi:10.1037//0021-9010.87.2.268
- Konrad TR, Williams ES, Linzer M, McMurray J, Pathman DE, Gerrity M; et al. (1999). "Measuring physician job satisfaction in a changing workplace and a challenging environment. SGIM Career Satisfaction Study Group. Society of General Internal Medicine". Med Care. 37 (11): 1174–82. PMID 10549620.
- Williams ES, Konrad TR, Linzer M, McMurray J, Pathman DE, Gerrity M; et al. (1999). "Refining the measurement of physician job satisfaction: results from the Physician Worklife Survey. SGIM Career Satisfaction Study Group. Society of General Internal Medicine". Med Care. 37 (11): 1140–54. PMID 10549616.
- Jaén CR, Crabtree BF, Palmer RF, Ferrer RL, Nutting PA, Miller WL; et al. (2010). "Methods for evaluating practice change toward a patient-centered medical home". Ann Fam Med. 8 Suppl 1: S9–20, S92. doi:10.1370/afm.1108. PMC 2885721. PMID 20530398.
- Lichtenstein R (1984). "Measuring the job satisfaction of physicians in organized settings". Med Care. 22 (1): 56–68. PMID 6694460.
- Stamps PL, Piedmont EB, Slavitt DB, Haase AM (1978). "Measurement of work satisfaction among health professionals". Med Care. 16 (4): 337–52. PMID 651399.
- Lloyd S, Streiner D, Hahn E, Shannon S (1994). "Development of the emergency physician job satisfaction measurement instrument". Am J Emerg Med. 12 (1): 1–10. PMID 8285952.
- Friedberg MW, Rodriguez HP, Martsolf GR, Edelen MO, Vargas Bustamante A (2016). "Measuring Workplace Climate in Community Clinics and Health Centers". Med Care. 54 (10): 944–9. doi:10.1097/MLR.0000000000000585. PMID 27326549.
- Linzer M, Manwell LB, Williams ES, Bobula JA, Brown RL, Varkey AB; et al. (2009). "Working conditions in primary care: physician reactions and care quality". Ann Intern Med. 151 (1): 28–36, W6–9. PMID 19581644.
- Williams ES, Manwell LB, Konrad TR, Linzer M (2007). "The relationship of organizational culture, stress, satisfaction, and burnout with physician-reported error and suboptimal patient care: results from the MEMO study". Health Care Manage Rev. 32 (3): 203–12. doi:10.1097/01.HMR.0000281626.28363.59. PMID 17666991.
- Friedberg MW, Chen PG, Van Busum KR, Aunon F, Pham C, Caloyeras J; et al. (2014). "Factors Affecting Physician Professional Satisfaction and Their Implications for Patient Care, Health Systems, and Health Policy". Rand Health Q. 3 (4): 1. PMC 5051918. PMID 28083306.
- Friedberg, Mark W., Peggy G. Chen, Kristin R. Van Busum, Frances Aunon, Chau Pham, John Caloyeras, Soeren Mattke, Emma Pitchforth, Denise D Ingram Quigley, Robert H. Brook, F. Jay Crosson and Michael Tutty. Factors Affecting Physician Professional Satisfaction and Their Implications for Patient Care, Health Systems, and Health Policy. Santa Monica, CA: RAND Corporation, 2013. https://www.rand.org/pubs/research_reports/RR439.html. Also available in print form.
- Lewis SE, Nocon RS, Tang H, Park SY, Vable AM, Casalino LP; et al. (2012). "Patient-centered medical home characteristics and staff morale in safety net clinics". Arch Intern Med. 172 (1): 23–31. doi:10.1001/archinternmed.2011.580. PMC 3752653. PMID 22232143.
- Alidina S, Rosenthal MB, Schneider EC, Singer SJ, Friedberg MW (2014). "Practice environments and job satisfaction in patient-centered medical homes". Ann Fam Med. 12 (4): 331–7. doi:10.1370/afm.1662. PMC 4096470. PMID 25024241.
- Linzer M, Poplau S, Babbott S, Collins T, Guzman-Corrales L, Menk J; et al. (2016). "Worklife and Wellness in Academic General Internal Medicine: Results from a National Survey". J Gen Intern Med. 31 (9): 1004–10. doi:10.1007/s11606-016-3720-4. PMC 4978678. PMID 27138425.